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Help & Advice

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Know what’s right for you?

Click to browse our wide selection of flooring:

Which floor is right for you?

Selecting the perfect floor for a particular environment in your home might seem like an intimidating decision, but with our simple ‘Flooring Suitability Checker’ you can pick the right floor for you in a glance.

FLOORING SUITABILITY CHECKER

DELIVERY & RETURNS

FLOORING TYPES EXPLAINED

FLOORING INTRODUCTION

GENERAL FAQ'S

FLOORING TYPES EXPLAINED

FLOORING SUITABILITY CHECKER

Welcome to our help centre where we try to answer all your questions on flooring, installation and customer services. If you cant find the information you are looking for, please fill in our contact form on our contact us page.

Flooring specifications
Flooring specifications
Flooring specifications
Carpet specifications

SOLID WOOD

Solid wood floors are made of 100% natural solid wood cut and finished to create a charming authentic wooden floor that can last for a lifetime. Due to their moisture and heat sensitivity they are not suitable for every room but with their durable and hardwearing nature and the ability to be sanded, they will maintain their beauty from year to year.

ENGINEERED WOOD

A solid wood top layer with a plywood (or HDF) base, Engineered Wood combines the authentic classic wood floor look and feel with added stability and reduced sensitivity to moisture and heat - meaning you can lay Engineered Wood in almost any room! This structurally solid wood floor can also be used with under floor heating!

LAMINATE 

Laminate floors offer an impressive authentic wood and stone look at a fraction of the price. Using impressive photo technology, laminate is created using a photo image of a wood or stone floor in between a protective layer and high density backing layers. Available in a wide variety of spectacular designs, laminate is extremely versatile, highly resistant to splashes and scratches and incredibly easy to keep clean.

CARPET

Carpets are a great way of adding a splash of colour and softness to a room. Carpet can be made of various materials, e.g. Wool, Polypropylene or even natural materials such as sisal. The structure is made up of pile with either a gel or action back backing. There can be various pile types for carpets; Loop Pile -hard wearing; Twist pile - super soft; Saxony; ultra soft and luxurious; Thatched natural - strong and durable. Each pile type will create a unique look and feel underfoot.

Flooring specifications

LUXURY VINYL TILES (LVT)

Luxury Vinyl Tiles display stunning wood and stone effects with embossed textures, grooves and knots giving that natural genuine look and feel. Arriving as individual tiles, this floor is easy to maintain (simple brush or mop), super tough, moisture resistant (perfect for kitchens and bathrooms), slip & scratch resistant, durable and easy to install. LVT’s sound and heat insulation properties means no more cold floors and makes it a great, cost effective flooring option.

FLOORING COMPOSITION

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